Shipping policy

Shipping Policy

At Rolf Watch, we aim to provide a seamless shopping experience with reliable and transparent shipping options.

1. Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.

• You will receive an email with tracking information once your order has shipped.

2. Shipping Options & Estimated Delivery Times

• USA: 5–10 business days

• Europe: 5–12 business days

• International: 8–15 business days

Note: Delivery times are estimates and may be affected by customs clearance, local postal delays, or holidays.

3. Shipping Costs

• Shipping costs are calculated at checkout based on method and destination.

• We offer free standard shipping on orders over $100.

4. International Shipping

• We ship worldwide.

• Customs duties, taxes, and import fees are the responsibility of the customer.

5. Lost, Damaged, or Missing Items

• If your order is lost or damaged during transit, please contact us at support@rolfwatches.com within 7 days of delivery.

• Once an order is marked as “delivered” by the carrier, responsibility is transferred to the customer, unless there is clear evidence of theft or carrier error.